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#1 2017-03-31 11:06:40

CCBrien
Member
Registered: 2017-03-31
Posts: 2

Missing Data When Opening PDF in Infix

Has anyone else had any issues when opening documents provided by other users that do not show all of the information in Infix ?  Document appears to have fields and although the field names show the responses do not.  If opening in Acrobat the responses show without any problem.

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#2 2017-03-31 11:12:18

martin
Moderator
Registered: 2013-03-27
Posts: 61

Re: Missing Data When Opening PDF in Infix

Can you email us a copy of the pdf in question? Please send it to support@iceni.com, we'll then have a look into the issue for you.

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#3 2017-03-31 11:19:51

CCBrien
Member
Registered: 2017-03-31
Posts: 2

Re: Missing Data When Opening PDF in Infix

I am not sure I can do that as it may well contain sensitive customer data.  I had hoped that this would be a known issue with easy resolution.

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#4 2017-04-03 09:08:30

scrowfoot
Moderator
From: Norwich
Registered: 2013-01-25
Posts: 90

Re: Missing Data When Opening PDF in Infix

OK. What version of Infix are you running?

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