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#1 2018-01-15 20:34:21

lishes
Member
Registered: 2015-09-06
Posts: 4

Initialization Failure Error

I now receive the following error message when attempting to open version 6 (Pro):

CrossOver is unable to initialize a critical component.

Failed to import cxutils module into Python.  See console for errors.

I'm running High Sierra 10.13.2 on Mac.

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#2 2018-01-16 09:38:26

scrowfoot
Moderator
From: Norwich
Registered: 2013-01-25
Posts: 94

Re: Initialization Failure Error

Unfortunately the changes in High Sierra 10.13.2 have made Infix version 6 incompatible. You will need to upgrade to Infix version 7 which is compatible with High Sierra 10.13.2.

Simon.

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#3 2018-01-20 16:29:41

lishes
Member
Registered: 2015-09-06
Posts: 4

Re: Initialization Failure Error

Is there an upgrade option for existing users, or must I pay full price again for version 7?

scrowfoot wrote:

Unfortunately the changes in High Sierra 10.13.2 have made Infix version 6 incompatible. You will need to upgrade to Infix version 7 which is compatible with High Sierra 10.13.2.

Simon.

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