You are not logged in.

#1 2017-01-23 20:30:16

DLM
Member
Registered: 2017-01-23
Posts: 2

Infix printer TOTALLY non-operational on Win7

This is really depressing. I downloaded the most recent infix and installed. The install was like a breeze. However when I tested the very first feature, which is to print something to infix printer, something happened fast on the RH lower corner of the screen and then disappeared. When I selected acrobat as the printer it gave good results (except that it takes too much memory and has to be done in stages like 50pages at a time and might have memory leak needing a reboot to reset the system). Now, I have been using an older version of infix 4.xx on XP for a while and virtual printer works over there. I have tried that version to install on Win7 also and before registration tried to print and during installation it had some stalling at the virtual printer stage. There was no success in printing. I would like to know if this is a problem at my end or at Iceni's end. The win7 install had all the updates done, so I don't think that is the issue.

Offline

#2 2017-01-24 11:10:16

martin
Moderator
Registered: 2013-03-27
Posts: 61

Re: Infix printer TOTALLY non-operational on Win7

Hi,

Does the problem happen with every Pdf file that you try to print to Infix? Or is it a specific file that will not print?

If it is a specific file, If you email it to support@iceni.com, we will look into why it is not printing.

regards,

Martin.

Offline

#3 2017-01-24 19:25:36

DLM
Member
Registered: 2017-01-23
Posts: 2

Re: Infix printer TOTALLY non-operational on Win7

@martin, if there was a single instance of success, I would have reported it above.

Offline

Board footer

Powered by FluxBB