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#1 2015-02-24 17:16:38

tjohnson_nb
Member
Registered: 2015-02-24
Posts: 3

program is very slow

I am using version 6.33Win on a win7 PC and when I open and close pdf files it is very slow. It says "reading page ###"  or "recording fonts" and often says 'program not responding'. Any ideas?

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#2 2015-02-25 09:40:39

guybushnell
Moderator
From: Norwich, England
Registered: 2013-01-28
Posts: 88
Website

Re: program is very slow

Please try updating to 6.35 (the latest version).
If the problem persists after this, please email the PDF to support@iceni.com and we will investigate further.
If the problem occurs for all PDFs it may be related to the number of fonts installed on your system. Do you have a lot of system fonts?

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#3 2015-02-25 16:50:28

tjohnson_nb
Member
Registered: 2015-02-24
Posts: 3

Re: program is very slow

I haven't added any fonts to the system - just did a regular install. Would it matter if it was running on Virtualbox on a Kubuntu machine? BTW, I upgraded to 6.35 and it seems to make no difference. It doesn't seem to matter what pdf I open.

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#4 2015-02-26 09:51:17

guybushnell
Moderator
From: Norwich, England
Registered: 2013-01-28
Posts: 88
Website

Re: program is very slow

I suspect the problem may be related to the environment in which it's running. Which virtualbox are you using?

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#5 2015-02-26 13:03:17

tjohnson_nb
Member
Registered: 2015-02-24
Posts: 3

Re: program is very slow

I'm using VirtualBox v 4.3.10_ubuntu r93012

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#6 2015-02-27 09:02:07

guybushnell
Moderator
From: Norwich, England
Registered: 2013-01-28
Posts: 88
Website

Re: program is very slow

Thanks. I'll download that and give it a try.

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